The Gift Basket La Crosse, WI. Gifts and baskets for all occasions. Corporate gift baskets, custom gift baskets, Holiday gift baskets, Wisconsin Gift Baskets, Gourmet Corporate gifts in Wisconsin

Terms and conditions

Purchase of any items on this website or from The Gift Basket by any other means constitutes acknowledgement and agreement with these policies.

Delivery Fees
Shipping
Substitutions and Returns
Claims & Returns
Returned Gifts
APO/FPO Shipping Policies
Parental Control Protection
Protection of Content
Privacy Policy

#Delivery Fees

Due to increasing fuel costs, we have been forced to include a delivery fee for local deliveries. Our current fee schedule is as follows:

La Crosse/Onalaska	$2.00
Holmen/West Salem	$3.00
Sparta/Tomah/LaCrescent Viroqua	$8.00
Other areas	most reasonable shipping method available (generally Speedy, UPS, or USPS)

#Shipping
All orders placed with 3 Day, 2 Day or Next day air shipping by 1:00 PM CST ship the same day. Air orders placed after 1:00 PM CST ship the next business day. All ground orders are guaranteed to ship within one business day in other words 24-48 hours. Ground orders are not guaranteed to ship the same day. Ground orders placed Saturday and Sunday will ship Monday or Tuesday.

Substitutions and Returns

We do reserve the right to make substitutions and do find the need to at various times throughout the year. Also, not all packaging may look identical to the products photographed as designer packaging does change quite frequently. With this in mind please be aware that a substitution or variance in flavor or packaging does not justify an item being returned at our expense, a discount or refund of any kind. If for any reason other than damages or errors on the part of The Gift Basket, a customer wants to return a gift they may do so at their own expense plus an additional 20% restocking fee.

If The Gift Basket has committed an error (excluding substitutions within standard parameters)or a gift is damaged in transit The Gift Basket will retrieve the gift and refund it in full or re-ship it.However we do not at any time allow recipients to keep a gift and receive a new one or a complete refund. For us to assist you the original gift must be retreived. Discounts will be not offered, retreiving the gift and re-shipping or refunding are the only options.

#Claims & Returns

All damage claims, discrepancies and late delivery claims must be made within 3 business days of the gift being received. There will be No exceptions to this policy. If a gift arrives damaged or there is a discrepancy in the gift ordered and what was received The Gift Basket will make every effort to resolve the issue in a timely manner and to your recipient's satisfaction if and when this issue is reported within 3 business days. Credits and or refunds will be at the sole discretion of The Gift Basket and will only be issued if damaged gifts or discrepancies can be verified by the carrier. If your recipient disposes of the gift before we can verify the damages/discrepancy we will not issue any refund. All claims must be issued in writing by e-mail. Claims will not be accepted via the phone.

*If for any reason the recipient or purchaser is unhappy with a gift they may certainly return it.

If the gift is simply not wanted, or the customer is not satisfied they may ship it back to us at their own expense and receive a partial and in some cases a full refund. The refund is based on the gifts perishability and condition upon being returned. The gift must be unopened and un tampered with.

If the gift is damaged, or we have made an error in sending the incorrect gift: We will call tag the original gift and either ship a new one or refund the gift in full. However, if we cannot call tag the original gift no refund or credit will be offered. Retrieving the gift is the only way we have of verifying the damages and placing a claim with UPS or verifying the recipients claim of the incorrect gift.

The Gift Basket has expressly made clear our policy and there will be no exceptions. In the event a recipient claims items or pieces are missing, damaged, stale or similar claims The Gift Basket will need the following information from the original box to process your recipients claim. All The Gift Basket gifts have batch codes on them and are checked by two line personnel. We will need all three lines of information off of the 1 x 2 5/8 white label off of the side/ bottom of the original shipping box. We can not assist you in your claim without this information.

#Returned Gifts

In the event a carrier returns a gift due to being refused, a bad address being supplied or non availability of a recipient to accept the gift after 3 attempts all shipping charges assessed by the carrier will be added to the customer's bill and the customer will be charged a 20% restocking fee. Shipping charges usually consist of shipping to the recipient, shipping back to The Gift Basket and any address correction fees associated with the return. Returned food gifts are not reusable and all food items must be thrown out due to possible heat and temperature damages. Re-shipments of returned gifts are handled as new orders and all fees associated with a new order will apply.

Gifts delivered late or not according to the time in transit map may receive a partial shipping refund based on the circumstances. There will be no discount or refund on the gift itself when delivered late and a gift may not be returned due to a late delivery.

#Standardized APO/ FPO shipping

We do offer shipping to all APO, FPO and PO Boxes. However, all these shipments take one to two additional days to ship out. In addition there are no loss claims, late delivery refunds or damage claims honored under any circumstances. You ship these orders at your own risk. When shipping to any and all Military bases the proper zip and address format are:

AE (Armed Forces Europe/ Canada/ Middle East/ Africa) -09XXXX
AP (Armed Forces Pacific) 96XXX
AA (Armed Forces Atlantic) 34XXX

As of February 1, 2011 all APO and FPO shipping will be standardized to the following prices:

All AE shipments $19.95
All FPO, AP/AA shipments $22.95

Please remember however not all gifts are available to ship to APO and FPO destinations and we do not offer claim service of any kind. Gifts which come boxed in a box size larger than 18x16x12 are not available for shipping via USPS. You ship these gifts at your own risk. Also, please remember all USPS shipments do take 1-2 extra days to ship out and do not fall under our standard shipping guidelines.

#Parental Control Protections

As required by the Communications Decency Act of 1996, The Gift Basket hereby notifies you that parental control protections (such as computer hardware, software, or filtering services) are commercially available that may assist you in limiting access to Content that may be harmful to minors. Among the many companies that provide Internet blocking and screening software are CyberPatrol, NetNanny, SurfWatch, and GuardOne. The Gift Basket does not sponsor or endorse any of these companies or their services.

#Protection of Content Provided by The Gift Basket and Its Licensors

All text, graphics, logos, icons, images, audio clips and software on the The Gift Basket Site ("Site Content") are copyrighted materials owned by or licensed to The Gift Basket. The Site Content may contain trademarks, service marks and trade names which are owned by The Gift Basket and its affiliates, and may also contain brand and product names which are trademarks, service marks or trade names which are owned by certain third parties. Any Events described in the Site Content may be subject to other intellectual property rights, the exercise of which rights are expressly reserved by The Gift Basket, its affiliates, or third parties. "The Gift Basket" is a trademark of The Gift Basket. Unless authorized in writing by an officer of The Gift Basket, The Gift Basket's trademarks may not be used in connection with any product or service that is not The Gift Basket's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits The Gift Basket. You may not sell, reproduce, distribute, copy, duplicate, resell, modify, display, publicly perform, prepare derivative works based on, frame, mirror, repost, exploit for any commercial purpose, or otherwise use any of the Site Content in any way for any public or commercial purpose without prior written consent of The Gift Basket or the rights holder. You may not use the Site Content on any other web site or in a networked computer environment for any purpose. If you violate any of these terms, your permission to use the Site Content will automatically terminate, you must immediately destroy any copies you have made of the Site Content, and we may end your authorization to use the The Gift Basket Site. Nothing contained in the The Gift Basket Site shall be construed as conferring any license or right under any copyright, trade secret, patent, trademark or other intellectual property rights ("IP Rights") of The Gift Basket, its affiliates, or any third party, and, except as provided in these Terms of Service, the exercise of all such IP Rights in the services, products, processes or technologies described in the Site Content are expressly reserved to The Gift Basket, its affiliates, and/or any third party, as applicable.

#Privacy Policy

Information that is gathered from visitors

In common with other websites, log files are stored on the web server saving details such as the visitor's IP address, browser type, referring page and time of visit.

Cookies may be used to remember visitor preferences when interacting with the website.

Where registration is required, the visitor's email and a username will be stored on the server.

How the Information is used

The information is used to enhance the vistor's experience when using the website to display personalised content and possibly advertising.

E-mail addresses will not be sold, rented or leased to 3rd parties.

E-mail may be sent to inform you of news of our services or offers by us or our affiliates.

Visitor Options

If you have subscribed to one of our services, you may unsubscribe by following the instructions which are included in e-mail that you receive.

You may be able to block cookies via your browser settings but this may prevent you from access to certain features of the website.

Cookies

Cookies are small digital signature files that are stored by your web browser that allow your preferences to be recorded when visiting the website. Also they may be used to track your return visits to the website.

3rd party advertising companies may also use cookies for tracking purposes.

Chocolate Gifts

Chocolate Gifts are restricted during the warm months of Summer. Beginning in October, we will have more available in this delicious category! Local delivery in the La Crosse, WI area is always available for our Chocolate gifts. For more information, call 608-784-3767